Privacy Policy

 

Effective Date: 15 April 2026
Website: https://muscleberry.in

Muscle Berry (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.


1. General Overview

This Privacy Policy applies to all users of the Muscle Berry website.

It explains:

  • What information we collect
  • How we use your data
  • How we protect your data
  • Your rights regarding your information

We ensure that your data is handled in compliance with applicable laws and industry practices.


2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address

b) Payment Information

  • For prepaid orders, payments are processed via secure third-party gateways (UPI, etc.)
  • We do not store your payment details such as UPI PIN, bank details, or card information

c) Technical Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

d) Communication Data

  • Messages sent via WhatsApp, email, or contact forms
  • Customer support interactions

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To provide order updates and delivery information
  • To respond to your inquiries and support requests
  • To improve our website and customer experience
  • To prevent fraudulent transactions
  • To send important updates related to your order

We do not use your data for misleading or unauthorized purposes.


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic and performance
  • Remember user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.


5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted third parties for operational purposes, such as:

  • Payment processing providers
  • Courier and logistics partners
  • Website analytics tools

These parties are obligated to keep your information secure and use it only for intended purposes.


6. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure website protocols (HTTPS)
  • Restricted access to personal data
  • Use of trusted third-party services

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.


8. Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, you can contact us using the details provided below.


9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their privacy practices
  • Their content or policies

We recommend reviewing their privacy policies before sharing any information.


10. Children’s Privacy

Our website and products are not intended for individuals below 18 years of age.

We do not knowingly collect personal information from minors. If such data is identified, it will be removed promptly.


11. Marketing & Communication

We may contact you regarding:

  • Order updates
  • Customer support responses

We do not send spam or unauthorized promotional messages.

If marketing communication is introduced in the future, users will have the option to opt out.


12. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes will be effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the updated policy.


13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: info@muscleberry.in
📞 Phone: +91 77588 04031


By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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